The Reddit user claimed he found a small shop which was selling in the name of 14 restaurants. He also said Swiggy has not taken much action against it.
A Redditor who ordered two pizzas from a gourmet restaurant was taken aback when he realized the food actually came from a small shop. After placing the order on Swiggy, he noticed that the restaurant was just 1 km from his home. Feeling uneasy about the situation, he contacted Swiggy’s customer care, who informed him that a new outlet had recently opened in the area.
So, the Reddit user decided to take things into his own hands, and went to the location to check the restaurant. To his shock, he said, he found a small shop which was selling in the name of 14 restaurants.
He further explained, “I called the Swiggy customer care again, and they were like we are sorry we will cancel the order and refund the amount. So we took some pictures and left. Swiggy, being Swiggy, didn’t cancel the order but delivered it. I made a complaint on Swiggy chat, and immediately, I was refunded the entire amount without any questions. And after about 10 minutes we had a call from the manager of “Olio” asking about the taste of pizzas (which is worst, by the way) and when confronted, tried to explain that he has taken dealership from all the restaurants.”
In his post, he also shared pictures of the place and the conversation with the Swiggy’s customer care.
Take a look at the Reddit post here:
This post was shared on August 23. Since being posted, it has gained more than 800 upvotes. Many people took to the comments section of the post to share their reactions.
Here’s how people reacted to it:
An individual wrote, “Cloud kitchens don’t have proper licences, let alone sanitation and safety accreditations from requisite authorities. I’m happy to see you got your refund without much chik chik.”
Another person added, “Dude, what a coincidence, live around the same area! Had Olio pizza like last Sunday. Just because we wanted to try something new other than Domino’s and Pizzahut (both available nearby), we Ordered from Olio, considering it Gourmet, as mentioned in Swiggy. The pizza tasted awful. With already pissed with Zomato, now I can’t trust Swiggy too, and I am sure that Swiggy ratings and the gourmet category are scams.”
“Live near the station as well and noticed this a while back and stopped ordering from those specific restaurants, glad someone else also found it. Also, why doesn’t Lingampally have a good restaurant to order from,” commented a third.
